Terms & Conditions


Mission Statement

We are an authorized dealer of both conventional and digital and professional photographic equipment and supplies. From commercial photographers, to photo students and avid amateurs, we are relied upon for quality products and excellent service.


With our experienced and knowledgeable sales team, along with the support from our biggest suppliers, we aim to provide high quality products and services that not only meet, but exceed the our customers expectations.


Our low prices and high regards for customer service outshine our competitors, while making our company a primary source of photographic and electronic products from hardware to photofinishing to repair services.


Incorporated in 2010 to pursue business opportunities in the growing field of photographic specialty retail stores, Best Cameras Store has grown in last 8 Years. In 2010, Best Cameras (Pty) Ltd started a very successful e-commerce program, offering our products and services throughout the world.


We are a South African owned and operated business that has been in operation since 2010. As a member of the South Africa Authorized Electronics Retailer Services Provider, Best Cameras (Pty) Ltd and its suppliers have created an immense relationship.


As a result, we have with more opportunities, more professional and consumer products, faster training, and better pricing than any other competitors.


Payment

We make it easy to process payments, so we accept 100% secure Electronic funds transfer (EFT)

Order purchases may be placed through our secured website: www.bestcameras.co.za for immediate processing of your order. Any other form of payment such as international money transfer or bank transfers, please contact us at info@bestcameras.co.za with your order and form of payment.


For International Customers:

For international buyers. Payment for purchases can be made by international money transfer. Please contact us at account@bestcameras.co.za with your order and form of payment.


Shipping

All shipping orders will be shipped to the billing address and shipping address provided only. This is for verification purposes in order to process your transaction.

All items are shipped via Door - Door Couriers with proper content insurance. Customers will be contacted regarding the courier details after shipment.


In-store Pickup

Orders chosen to be picked up has to be placed on our website: www.bestcameras.co.za and paid for before Collections can be arranged from our office by calling 0717 976 645.


Delivery Dates

Delivery dates within South Africa are approximations and are shipped to the best of our ability the next business day. Delivery dates outside of South Africa are approximations that do not include possible delays due to customs.


Return / Exchange Policy

All sales are final. Best Cameras (Pty) Ltd offers 14 days for exchange upon receiving the item, on defective merchandise only.


Any defective merchandise must be returned in original condition and packaging.


Please check your merchandise upon receiving it, to ensure that everything is included and that you merchandise is functioning. You can also request for us to open your purchase and inspect your item on your behalf, to make sure that everything is in working order before shipping.


The original receipt must be included with all merchandise to be exchanged. Please keep a photocopy for your own records. Merchandise will not be exchanged if the original receipt is not included.


Items can also be brought directly to our office for exchange or can be shipped back to us by mail.


Best Cameras (Pty) Ltd reserves the right to refuse/cancel orders or limit quantities if we believe that customer conduct violates applicable law or is harmful to the interests of Best Cameras (Pty) Ltd or any Third Parties.


All items marked "Clearance" or "Demo" can not be refunded or exchanged. These sales are deemed "final sale".

Items could be from open box, cosmetically damaged box, older model, limited quantities, and/or close out sale, however all these units under clearance or demo will still carry a valid manufacturer's warranty unless otherwise stated on the item page. Unit(s) will be inspected for functionality prior to shipping. Customers are invited to contact us at by email at info@bestcameras.co.za for more information.


Site Errors

Prices and availability of product are subject to change without notice. While Best Cameras Store strives to ensure that www.bestcameras.co.za is accurate and complete, we cannot be held responsible for errors and omissions. Errors will be corrected where discovered, and Best Cameras Store reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed.

Best Cameras (Pty) Ltd reserves the right to, without notice, make changes to www.bestcameras.co.za, including without limitation with respect to products offered, product information, availability, content and pricing, and may at any time modify the Terms and Conditions of use of
www.bestcameras.co.za. Your continued use of www.bestcameras.co.za will be conditioned upon your acceptance of the Terms and Conditions in force at the time of your use.


Privacy

For security of transactions, Best Cameras (Pty) Ltd uses the Secure Sockets Layer (SSL) protocol, which encrypts any personal information you send to us electronically. The encryption process protects your information, such as your billing and shipping information by scrambling it before it is sent to us from your computer.


Only Best Cameras (Pty) Ltd website sales representatives access your information. Your information is used only for the order you are placing. We do not keep your information on hand for future orders. Your email is never added to a mailing list and is never sent out to other clients, customers or businesses. We may contact you by email and/or phone regarding your purchase.


Personal information will only be disclosed if fraudulent activity is suspected. By law, Best Cameras (Pty) Ltd must comply and co-operate with law enforcement and other officials in any investigation requiring personal information, including any information provided online through www.bestcameras.co.za.


Liability Disclaimer

Best Cameras (Pty) Ltd and the Third Parties are not responsible for late, lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable network connections, failed, incomplete, garbled or delayed computer transmissions, on-line failures, hardware, software or other technical malfunctions or disturbances or any other communications failures or circumstances affecting, disrupting or corrupting communications.


Best Cameras (Pty) Ltd and the Third Parties assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on www.bestcameras.co.za or your downloading of any materials, data, text, images, video or audio from Best Cameras Store. In no event shall Best Cameras Store or any of the Third Parties be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of www.bestcameras.co.za or content found herein, any failure or delay (including, but not limited to the use of or inability to use any component of www.bestcameras.co.za for purchases), of the performance or non performance by Best Cameras Store or any of the Third Parties, even if such party has been advised of the possibility of damages by such parties or any other party.


Warranty

Best Cameras (Pty) Ltd is an authorized dealer/distributor for all items listed on www.bestcameras.co.za. Items come with a warranty issued by their respected South African distributors.


Any warranty repairs must be returned with a copy of the original bill of sale (photocopy). Warranty cards are not sufficient.


Items can be shipped back to Best Cameras Store for handling, however please note that shipping charges are not the responsibility of Best Cameras Store.


On all warranties and repairs, Best Cameras Store acts as a service agent only and can not assume liability for any film or spoiled images lost through the malfunction of the product or for consequential loss of any kind. Time of repairs varies depending on the manufacturer's repair workload.


For South African Customers:

All items can be returned for warranty repair either directly to the manufacturer, to any authorized repair service center or to Best Cameras Store directly.


For All Customers:

Please call or email either Best Cameras Store or the manufacturers in regards to your quandary before sending your item. In many cases, the problem can be minor and solved over the phone or by email.


Indemnification

You shall indemnify and save harmless Best Cameras Store and the Third Parties and their officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use of www.bestcameras.co.za